gampk Privacy Policy

1 Who We Are

This Privacy Policy is issued by gampk ("gampk", "we", "us", "our"), the operator of the online gaming platform accessible at gampk.vip (the "Platform"). gampk acts as the data controller in respect of the personal information collected and processed through the Platform.

We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, whether as registered players, prospective players browsing our website, or individuals who contact our support team. This Privacy Policy explains in clear terms what data we collect, why we collect it, how we use it, and what rights you hold in relation to your personal information.

By registering an account or otherwise using the gampk Platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with our Terms & Conditions, which are available at gampk.vip/terms-conditions.

2 Data We Collect

gampk collects personal data that is necessary to provide you with a safe, legal, and fully functional gaming experience. The categories of personal data we may collect include:

2.1 Identity & Registration Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (used for mandatory 21+ age verification).
• CNIC number, passport number, or other government-issued identification number.
• Gender (where voluntarily provided).
• Nationality and country of residence.

2.2 Contact Data

• Email address (used for account communications, verification, and support).
• Mobile phone number (used for account security and, where applicable, two-factor authentication).
• Residential address, including city, province, and postal code (for KYC and address verification purposes).

2.3 Financial & Payment Data

• JazzCash or EasyPaisa mobile wallet account details used for deposits and withdrawals.
• Bank account details (IBAN, account title) for HBL, UBL, Meezan Bank, Allied Bank, and SadaPay transactions.
• USDT TRC20 wallet address where applicable.
• Transaction history, deposit amounts, withdrawal requests, and payment method references.

2.4 Account Activity Data

• Betting history, game session records, wager amounts, and winnings.
• Bonus claims, promotional interactions, and wagering progress.
• Responsible gaming tool usage, including deposit limit settings and self-exclusion records.
• Support ticket history and live chat transcripts.

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser type.
• Session timestamps, login history, and access logs.
• Cookie identifiers and similar tracking technologies as described in Section 7.

3 How We Collect Data

gampk collects personal data through the following channels:

• Direct Registration: When you create a gampk account, you provide identity, contact, and payment data directly through the registration form.
• KYC Verification: When you submit identity documents to complete Know Your Customer verification, we receive and process the data contained in those documents.
• Deposits & Withdrawals: Each financial transaction generates payment and transaction reference data that is collected automatically.
• Platform Usage: As you navigate the gampk website, place bets, or play games, we automatically collect account activity and technical data through our platform infrastructure.
• Customer Support: When you contact our support team via live chat or email, we collect and retain the content of those communications.
• Cookies & Tracking Technologies: We collect technical and session data automatically when you visit the Platform, as described in Section 7.

gampk does not purchase personal data from third-party data brokers or compile profiles on individuals who have not registered with the Platform.

4 Why We Use Your Data

gampk processes your personal data for specific, documented purposes only. The table below summarises our primary processing purposes and the data categories involved:

gampk does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required for fraud prevention or regulatory compliance, in which case you retain the right to request human review of any such decision.

5 Legal Basis for Processing

gampk processes your personal data on the following legal grounds, depending on the specific purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations to you under the gampk Terms & Conditions, including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable anti-money laundering regulations, age verification requirements, tax reporting obligations, and other legal duties applicable to online gaming operators.
• Legitimate Interests: Processing carried out for gampk's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics, provided those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where your prior, freely given consent has been obtained. You may withdraw consent at any time without affecting prior processing.

6 Sharing Your Data

gampk does not sell, rent, or trade your personal information to any third party for their independent commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

6.1 Payment Processors

To process deposits and withdrawals, gampk shares necessary payment reference data with our payment partners including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 network infrastructure. Each payment partner processes data under their own privacy policies and applicable financial regulations.

6.2 Identity Verification Providers

To fulfil our KYC obligations, gampk may share identity documents with regulated third-party verification service providers. These providers are contractually prohibited from using your data for any purpose beyond the verification task assigned by gampk.

6.3 Technology & Infrastructure Providers

gampk uses third-party cloud hosting, database, and cybersecurity service providers to operate the Platform. These providers process data as data processors acting on gampk's documented instructions and are bound by strict data processing agreements.

6.4 Regulatory & Law Enforcement Authorities

gampk may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts. Such disclosures will only be made to the extent required by the applicable legal obligation. Where permissible, gampk will notify you of any such disclosure request.

6.5 Game Content Providers

Certain games available on gampk are supplied by third-party software studios. These providers may receive anonymised or pseudonymised session data for game integrity and RNG auditing purposes. They do not receive your identity or payment data.

7 Cookies & Tracking

gampk uses cookies and similar tracking technologies to provide essential Platform functionality, understand how users interact with the site, and improve your overall gaming experience. The types of cookies we use are as follows:

gampk does not use third-party advertising or retargeting cookies. You can manage or delete cookies at any time through your browser settings. Please note that disabling functional or analytics cookies may affect your experience on the Platform but will not prevent you from accessing core gaming features, with the exception of strictly necessary cookies.

8 Data Retention

gampk retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five years following account closure, to comply with anti-money laundering and gaming regulatory record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five years from the date of submission, or longer where required by applicable financial regulations.
• Transaction Records: Retained for a minimum of seven years from the date of each transaction, in accordance with financial record-keeping requirements.
• Support Communications: Retained for three years from the date of the communication, or longer if related to an unresolved dispute or regulatory matter.
• Marketing Consent Records: Retained for three years from the date of last meaningful interaction, or until consent is withdrawn.
• Technical & Session Logs: Typically retained for 90 days for security monitoring and fraud prevention purposes, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, gampk will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Where full deletion is not immediately possible due to backup system architecture, gampk will ensure that retained backup copies are deleted in the ordinary course of the next scheduled backup purge cycle.

9 Data Security

gampk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• TLS 1.3 encryption for all data transmitted between your device and the gampk Platform.
• AES-256 encryption for all personal and financial data stored in our databases.
• Role-based access controls ensuring that only authorised gampk personnel can access personal data, and only to the extent required for their specific duties.
• Multi-factor authentication for all internal administrative system access.
• Regular independent security audits and penetration testing of the Platform infrastructure.
• 24/7 automated intrusion detection and real-time threat monitoring.
• Secure, encrypted backup systems with geographically distributed redundancy.

In the event of a personal data breach that poses a risk to your rights and freedoms, gampk will notify affected players without undue delay and will take all necessary steps to contain the breach and mitigate its effects. gampk will also report notifiable breaches to the relevant regulatory authority within the timeframe required by applicable law.

10 Your Rights

As a gampk player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at support@gampk.vip with your registered email address and a clear description of your request:

• Right of Access: You may request a copy of the personal data gampk holds about you, together with information about how it is processed. We will fulfil verified requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 8.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to gampk for the purposes of transferring it to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes. gampk will cease such processing unless compelling legitimate grounds can be demonstrated.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

11 Children & Minors

The gampk Platform is strictly intended for adults aged 21 and above. gampk does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is applied as a mandatory step during account registration, and additional verification may be requested at any time during the account lifecycle.

If gampk discovers or has reason to believe that personal data belonging to a person under the age of 21 has been collected — whether due to falsification of registration information or any other circumstance — we will take the following immediate steps:

• Suspend the account and freeze all associated balances pending investigation.
• Permanently close the account and forfeit all balances in accordance with our Terms & Conditions.
• Delete all personal data associated with the account, except where retention is required for legal or regulatory purposes such as reporting the incident to relevant authorities.

Parents and guardians who have reason to believe that a minor in their care has accessed the gampk Platform are strongly encouraged to contact us immediately at support@gampk.vip. We also recommend the use of parental control software to prevent minors from accessing online gaming platforms.

12 Changes to This Policy

gampk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the features and functionality of the Platform. When we make material changes to this policy, we will:

• Update the "Last updated" date at the top of this page.
• Post the revised Privacy Policy on the Platform with reasonable notice before the changes take effect.
• Where practicable, notify registered players via their registered email address when changes are significant.

Your continued use of the gampk Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how gampk protects your personal information. If you disagree with any updated provisions, you should cease using the Platform and request account closure.

13 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gampk handles your personal data, please contact our dedicated privacy support team using the details below:

• Email: support@gampk.vip
• Live Chat: Available 24/7 through the gampk Platform

Our support team operates around the clock and is available to assist players across Pakistan — whether you are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the country. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.

If you believe that gampk has not handled your personal data in accordance with this Privacy Policy or applicable data protection standards, you have the right to escalate your complaint to the relevant data protection or gaming regulatory authority applicable to your jurisdiction. gampk will cooperate fully with any such regulatory enquiry.